No major decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to find a contractor that will listen to you and make sure they are meeting all your home comfort needs.
HVAC installation isn’t a project you want to attempt to DIY. It’s important to secure a contractor that is highly skilled in many areas. They will figure out your home’s load calculation, pull permits to guarantee local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system doesn’t get a top-of-the-line installation, you’re more likely to get inferior performance from your system.
The team at Kirkfield Heating & Air Conditioning have put together some questions to ask to assist you on your quest of finding your ideal HVAC contractor.
Do they have references or referrals?
If you’re looking to work with a company they should be able to furnish you with a list of recent customers that can corroborate the quality of their work. Once you receive that you can call and find out about their recent HVAC projects, if they are pleased with the results and if they would hire the company again in the future.
There are other sources you can look into like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to read through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the expertise of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will enthusiastically provide you with referrals.
An additional option is enlisting the help of your friends on social media. These recommendations are received from people you know and trust. In most cases you’ll not only get feedback on what contractors to use, but also who to avoid. If you’re looking for recommendations from your neighbors, nextdoor.com is literally a a social network comprised only of your neighbors.
Are they NATE-certified?
If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were created by a committee of the top industry experts.
Are they properly licensed and insured?
Almost all states require licensure for HVAC contractors. This helps protect consumers from companies that use less than qualified workers. A quick online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.
When to ask these questions?
The perfect time to find a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s operating properly and get your yearly maintenance scheduled to keep it running properly.
A relationship built on trust and experience is important to us at Kirkfield Heating & Air Conditioning in Kirkfield Heating. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 204-272-8128 or set up an appointment with us using our online scheduler.