A Honeywell smart thermostat is an excellent way to fine-tune how you use your HVAC system. But like any mechanical system, you might sometimes experience a problem. With a digital display, Honeywell smart thermostats can provide an error code that trained technicians use to figure out what's going on. Here are some of the most likely error codes you could see on your Honeywell smart thermostat.
Honeywell Error Code e42
You may encounter this error code when your home’s Wi-Fi connection did not present an IP address for the thermostat to connect with. This can occur if the router fails to perform the Dynamic Host Configuration Protocol, or DHCP. This function automatically sends out the required IP address for your thermostat to connect to the Wi-Fi.
How to Fix Honeywell Thermostat Error e42
You can resolve error code e42 by making sure that your router is enabled for DHCP. Assuming it does, you usually also have to power cycle the router and perform the setup process again with your thermostat. Completing this task should see to it that the DHCP is transmitted and connects to the smart thermostat.
Error Code e02 for Honeywell Thermostats
Error code e02 appears when the password for accessing your home’s Wi-Fi router is incorrect. After this error code appears for 30 seconds, the thermostat’s digital display should automatically transition to the Wi-Fi setup screen so you can attempt to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you need to do to solve error e02 is make sure you’re putting in the correct Wi-Fi password when configuring the thermostat.
Honeywell Error Code 40
Error code 40 can show up when the thermostat is alerted that a heat pump or air conditioner’s monitoring system has detected a malfunction. Most commonly, this appears if the compressor isn’t turning on despite being directed to. But this error code may also surface if power is disconnected from the outdoor unit for a long period of time. A “High Pressure Fault” error, caused by obstructed airflow, can lead to this error code. Finally, you may experience error code 40 if there’s a problem with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can examine the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for regular operation. If you restart the thermostat and error code 40 reappears, it's time to contact an experienced technician.
Honeywell Thermostat Error e43
If the Honeywell thermostat displays error code e43, it is unable to communicate with the router, and by extension your Wi-Fi. This could happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Restart the router by unplugging it and leaving it that way for a short period. The thermostat may also be disconnected if you have recently changed the password or the Wi-Fi’s SSID, which is the name you give it.
Honeywell Thermostat Error e1
Thermostats use sensors to identify the temperature outdoors and indoors. If a sensor breaks down, you could notice error code e1 show up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A skilled technician can replace the sensor and restart the thermostat, which should resolve error code e1.
Error Code 11n for Honeywell Thermostats
Error code 11n may appear if the thermostat is failing to recognize a heating or cooling unit. This might mean that the equipment itself is faulty and unable to maintain a connection to the thermostat. This sometimes happens when the wiring is damaged or even if the thermostat is faulty.
How to Fix Honeywell Thermostat Error 11n
A professional technician can employ a voltmeter to determine if there’s a bad electrical connection. If the wiring on your type of HVAC equipment is bad, the technician can replace it. If the thermostat itself is the source of the error code, it should probably be replaced.
Error Code e2 for Honeywell Thermostats
If you notice error code e2 show up on your Honeywell smart thermostat, it could mean a couple of different things. For example, one of the sensors used to detect the temperature isn’t operating properly. In other cases, it means the router was disconnected from its power source before the thermostat completed the setup process.
How to Fix Honeywell Thermostat Error e2
In situations where the error code is caused by sensor failure, a technician should troubleshoot and replace the damaged sensor. When the problem stems from disconnected power, all you have to do is verify the router stays on during the setup process.