The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or out and about and can adjust temperatures to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy provider for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it without help or hire a HVAC professional like Kirkfield Heating & Air Conditioning. If you’re installing it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue because the thermostat can get adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get enough electricity, Nest says you could have some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t turn on or turns off and on repeatedly in a short period of time.

You could think something is wrong with your heating and cooling system, but if you just installed the Nest, we suggest you begin with your thermostat first. This is especially true if the weather is mild, and you haven’t been using your heat or air conditioning consistently.

Our Pros Can Resolve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting on your own but can’t repair the issue, a smart thermostat pro such as one from Kirkfield Heating & Air Conditioning can assist you. We can diagnose the problem and put in a C-wire, if necessary.

Smart thermostats like the Nest are made to make your life easier, through automatic energy-efficient programming and the option to monitor settings while you’re on the go. It’s a time-consuming experience when yours won’t operate like it should, but our heating and cooling pros at Kirkfield Heating & Air Conditioning can resolve the problem in no time.

If you’re going through unexplained heating and cooling behavior with your new Nest, call us at 204-272-8128 to book your appointment today.